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Contact Center Trends 2015
December 19, 2014

If you take a look at last year’s contact center/call center trends, you’ll invariably find menti

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Unconventional Guide To Analytics
December 9, 2014

Analytics is a continuously evolving field of science that can be used in determining patterns

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The Simplest Ways To Make The Best Of Gamification
December 9, 2014

The advent of technology and the passing of time have taken us to new frontiers on how businesse

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What Wikipedia can't tell you about Analytics
December 9, 2014

Today "Analytics" has become the keyword for all digital enterprises.

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